To charge for DMs on WithMe, create a Custom Product with Message delivery and set how many messages a purchase includes. Buyers pay, then message you in the Messages tab of your hub. Each message they send uses one from their allowance, and your replies are free.
WithMe is $25 per month billed annually (UK £25), with a 14-day trial and 0% WithMe commission. Stripe and PayPal fees still apply. More than 8,000 creators use it.
How do you set up paid messages?
- Add a Custom Product and choose Message as the delivery.
- Set Number of messages: how many messages the buyer can send per purchase, or per billing period if it is recurring.
- Choose Single payment or Recurring. A recurring price suits ongoing access, such as 10 questions a month.
- Add Checkout Fields if you want details up front, such as a goal or a link to their work.
- Share the product link, or add it to your hub next to your other offers.
What can buyers send?
Text, images, small PDFs, voice notes they record or upload, video they record, upload or embed from YouTube, Loom, Vimeo, Twitch or Wistia, and links to a Google Doc or Sheet. You can send the same, so a voice note or a short video reply works well for feedback.
How do message allowances work?
Every message the buyer sends counts, whether it is a new message, a reply or a comment. Your replies do not count. Unused messages carry over, and buying again adds to what is left. The buyer always sees Messages remaining.
When they run out, they see a "Buy more messages to ask a new question" prompt. You can also use Gift Extra Message to let them finish a conversation.
If you sell messages on a payment plan, the allowance is given once, on the first payment.
How do you know when someone messages you?
You get an email for each new message, reply and comment, and you answer from Messages in your dashboard.
What can you sell this way?
- Form checks for fitness or yoga: the client sends a video and you reply with a voice note.
- Feedback on a CV, a portfolio, a song or a sales page.
- Monthly Q&A access for your most engaged followers.
- A paid upgrade to a course, so students can ask you questions directly.
What is not included?
There are no push notifications for new messages, only email. Buyers can attach images, audio, video, small PDFs and Google Doc or Sheet links, but not other files such as Word documents or ZIPs. This is not live chat or a video call: for calls, sell a Coaching Call.
How much does WithMe cost?
WithMe is $25 per month billed annually (UK £25), with a 14-day trial and 0% WithMe commission. Stripe and PayPal fees still apply. Free migration of up to 10 GB of your courses and members comes with the yearly plan. One plan covers courses, memberships, community, coaching, webinars and digital products.
Paid DM questions
Can I charge people to message me?
Yes. Create a Custom Product with Message delivery, set how many messages a purchase includes, and set a price, one-off or recurring.
Do my replies use up the buyer's messages?
No. Only messages the buyer sends count. Your replies are free.
Can buyers send voice notes and videos?
Yes. Buyers and creators can send text, images, audio, video, small PDFs and Google Doc or Sheet links.
What happens when a buyer runs out of messages?
They can buy more, which adds to what is left, or you can gift them an extra message.
Does WithMe take a cut of paid messages?
No. WithMe takes 0% commission. Stripe and PayPal fees still apply. The plan is $25 per month billed annually (UK £25), with a 14-day trial.
Start your 14-day trial at https://www.withme.so/become-a-creator.
Related reading
- Start your 14-day trial
- How to take coaching bookings without Calendly
- How to run a 1:1 coaching programme online
- The coaching platform built into WithMe
- How to sell coaching online
- How much do online coaches make?
- Payment plans and affiliate programmes for creators
- The 0% commission creator platform
- What is WithMe?
- Creator platform comparisons
